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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Phillip Mccracken

March 14, 2023

5  out of  5 rating by Phillip Mccracken
"Crystie is super friendly an awesome, an willing to take time to answer any questions an help me n understand everything."

Savannah Thompson

March 8, 2023

5  out of  5 rating by Savannah Thompson
"Crystie is always so nice and super helpful, everytime I call she always has such amazing energy and is super helpful. I would always recommend everybody to reach out to her if they need anything."

sarah mitchell

March 3, 2023

5  out of  5 rating by sarah mitchell
"I have been a customer of Darby South with State Farm for over 5 years. I have my home and multiple cars insured through them. Melissa Bailey makes everything from adding a car to general questions easy and dare I say enjoyable!?! This sounds fake but it is TRUE! I just changed over a policy and was able to handle it in one swift call. She makes me laugh and feel very comfortable. This has been my experience each time I need to reach out. I recommend them with confidence!"

Kandy Jenkins

February 21, 2023

5  out of  5 rating by Kandy Jenkins
"We have been with Darby South for years. Crystie, the Account Representative in the office, always goes out of her way to help and is upbeat, professional and just all around awesome!"

Jamie Stewart

February 14, 2023

5  out of  5 rating by Jamie Stewart
"Crystie Rhodes is amazing! Whenever I email or call she is always so helpful. She is such an asset to the State Farm family! Thank you for all you do for our family!"

Matthew Johnston

February 14, 2023

5  out of  5 rating by Matthew Johnston
"Darby and Melissa are always very responsive and their expertise and focus on service and support is exemplary!"

Liam Rossier

February 13, 2023

5  out of  5 rating by Liam Rossier
"It has been a pleasure working with DJ south. Would recommend to anyone looking for insurance in the Missoula area."

K Kehoe

February 7, 2023

5  out of  5 rating by K Kehoe
"Darby and the whole staff have always helped answer any and all questions our family has had in a professional and courteous way. These folks go above and beyond to make sure you are covered and give plenty of REAL options, even if the option doesn't include any of their service. Highly recommend this agency for everything insurance related. Never a question of what kind of service and commitment we will get, or receive."


February 1, 2023

5  out of  5 rating by MISSY SORENSON
"I have been with State Farm for over 40 years and have had a working relationship with Melissa Bailey for a little over 13 years and all 13 years I have felt Melissa has been dedicated to doing an outstanding job. We have our auto, homeowners, and life insurance on the personal side and on the business side we have our auto and liability . I can always count on Melissa’s vast knowledge to answer my questions . She can make you feel at ease when disaster strikes by her kindness and reassurance over the phone. I feel she works in a timely, organized, and efficient manner to get our certificates out to other businesses or customers along with any other paperwork required to help run our business. I would not ever consider using a different insurance company for my personal or professional insurance needs. Melissa and agent Darby South’s team continue to make that statement true. I wholeheartedly recommend going to them for any of your insurance needs."

Dennean Marzolf

January 30, 2023

5  out of  5 rating by Dennean Marzolf
"We have both personal & business policies with Darby South - State Farm. Darby, Crystie & Melissa have taken care of every need we've had. They are all professional, friendly, detail oriented & take such good care of us. I couldn't recommend them enough!"

j F

January 27, 2023

5  out of  5 rating by j F
"Crystie R. Is a very professional insurance agent. She was very informative and very easy going. I definitely recommend this place too others!!"

Jerrad Klumph

January 26, 2023

5  out of  5 rating by Jerrad Klumph
"Super responsive to any question."

Nico Shapirio

January 24, 2023

5  out of  5 rating by Nico Shapirio
"This is a great state farm agency. Darby is very helpful as well as great guy. Christy is always eager to please and goes the extra mile to make you feel heard."

Emily Herndon

December 17, 2022

5  out of  5 rating by Emily Herndon
"I have been with Darby South for 14+ years - both business and personal insurances 8+ years ago he suggested an insurance that literally saved our family's financial future. I couldn't thank him enough for his wise advice. Staff - friendly, wonderful, helpful! His staff has been the same for years! Honest - will literally tell me to go somewhere else when State Farm cannot beat a price or coverage. They know my name when I walk-in. They go the extra mile."

Jeff Gilbertson

October 18, 2022

5  out of  5 rating by Jeff Gilbertson
"Very professional experience whenever we've needed anything over the years. They make it easy. So nice to handle questions and changes both online or with a quick phone call. Would highly recommend."

Robert Martin

July 29, 2022

5  out of  5 rating by Robert Martin
"Crystie R. is awesome! Professional and pleasant . Keeps us coming back to Darby South's office for all our insurance needs. Thank you, Crystie."

Rebecca Smith

April 19, 2022

5  out of  5 rating by Rebecca Smith
"I love working with Crystie. She is efficient and knowledgeable and gets things done faster than anyone I have worked with."

Sarah Barnes

February 17, 2022

5  out of  5 rating by Sarah Barnes
"Every person that I’ve worked with is nothing but helpful and kind. I highly recommend this office."

Sarah Turbitt

February 17, 2022

5  out of  5 rating by Sarah Turbitt
"Melissa Bailey helped our family save a lot of money and get better coverage! Honest, efficient and prompt!"

ed lesofski

February 16, 2022

5  out of  5 rating by ed lesofski
"Knowledgeable, respectful and willing to hold themselves accountable. In the over 10 years I have used this agency I have never had one problem. The whole staff is willing to go the distance to help. I was diagnosed with cancer in 2010. I have my life insurance with Darby. I almost lost it due to another agent. Darby stepped up and saved my policy. I cant thank him enough."

Valerie DeMuro

February 8, 2022

5  out of  5 rating by Valerie DeMuro
"Crystie is always the best to work with and makes insurance easy!"

Debra Ricci

February 12, 2021

5  out of  5 rating by Debra Ricci
"This agency genuinely cares about you, and will go the extra mile to provide you with the best value for your individual needs. Melissa Certain Bailey is knowledgeable, professional, warm and caring. You can count on her to find the best insurance at the best value tailored to your particular needs."

Little X Wolf

February 12, 2021

5  out of  5 rating by Little X Wolf
"Melissa was a wonderful and helpful!! She is what everyone should look for in an agent and her attention to detail of my policy was of great help."

Jessica Hietala

February 12, 2021

5  out of  5 rating by Jessica Hietala
"Melissa B is amazing! She went above and beyond to find me and my family the perfect and most affordable insurance! I would reccomend her to anyone and everyone! If I could give 6 stars I would!!"

MMary M

February 10, 2021

5  out of  5 rating by MMary M
"Christie Rhodes at State Farm in Missoula is one of the sweetest most exuberant and helpful people I have ever had the pleasure of asking questions to over the phone. Thank you for all of your help!"